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Apple Support Community forums to permanently close on November 20

Apple is permanently shutting down its Support Community forums on November 20, shifting the long-running troubleshooting platform into read-only mode with new posts disabled.

Graphic featuring Apple Memoji avatars surrounded by icons for Apple services and hardware against a light background.
Image: @MacRumors

Apple is permanently closing its Apple Support Community forums on November 20, according to reports from 9to5Mac and other technology outlets. Visitors to the platform were greeted with an on-site notification announcing the pending shutdown. In the interim, the site has transitioned to read-only status and no longer accepts new posts.[2][3][4][5][8][9]

The closure marks the end of an era for the user-to-user discussion board, which outlets note has operated for 28 years, or nearly three decades. The platform has long served as a primary hub for customers seeking device troubleshooting tips and exchanging technical guidance.[1][6][7]

User reactions to the decision have been varied. TechRadar noted that the response among members has been mixed, with some participants expressing a good-riddance sentiment while others face finding alternative venues to troubleshoot Apple products.[6][7]

Key facts

  • The Apple Support Community forums are scheduled to permanently close on November 20.
  • The community forum site has been switched to read-only mode and disabled all new posts.
  • Visitors to the Apple Support Community were informed of the closure via a message displayed on the site.
  • Reports indicate the support forums have been in service for 28 years, or nearly 30 years.
  • Reaction to the shutdown has been mixed among users, according to TechRadar.

Sources · 9 sources

  1. II

    iPhone in Canada@iPhoneinCanadaPost on X ·

    Apple Support Community is Shutting Down After Nearly 30 Years https://t.co/u1OvFTcNed

    Open source
  2. 9T

    9to5Mac@9to5macPost on X ·

    End of an era: Apple Support Community forums will permanently close on November 20 https://t.co/ePmdTlAGRk by @mvcmendes

    Open source
  3. TE

    Techmeme@TechmemePost on X ·

    Apple says its Apple Support Community forum will close permanently on November 20 and starting today the site is read-only and no longer accepts new posts (@mvcmendes / 9to5Mac) (Visit Techmeme dot com for the link and full context!)

    Open source
  4. TV

    The Verge@vergePost on X ·

    The Apple Support Community platform is now read-only, and will permanently close on November 20th. https://t.co/VUA05RCWCA

    Open source
  5. MC

    MacRumors.com@MacRumorsPost on X ·

    'Apple Support Community' Permanently Closing on November 20 https://t.co/z26qLlJQ82 https://t.co/JGYcXMlW8H

    Open source
  6. TE

    TechRadar@techradarPost on X ·

    'Good riddance': Apple is closing its Support Community forums after 28 years of service, but not everyone is disappointed https://t.co/heJkPMxjod

    Open source
  7. AI

    Analytics Insight@analyticsinmePost on X ·

    𝗔𝗽𝗽𝗹𝗲 𝘁𝗼 𝗦𝗵𝘂𝘁 𝗗𝗼𝘄𝗻 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗙𝗼𝗿𝘂𝗺𝘀 𝗼𝗻 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟮𝟬 𝗔𝗳𝘁𝗲𝗿 𝟮𝟴 𝗬𝗲𝗮𝗿𝘀 End of an era for Apple users! After 28 years of helping customers troubleshoot devices and exchange technical advice, Apple is shutting down its Support Community forums on November 20. New posts have already been disabled, leaving users to explore other support options. Where will Apple fans turn for answers now? #Apple #AppleSupport #TechNews #AppleCommunity #Technology #AnalyticsInsight #AnalyticsInsightMagazine Read More 👇 https://t.co/xIWEvuxJk4

    Open source
  8. EN

    Engadget@engadgetPost on X ·

    Apple’s Support Community is permanently closing in a few days. https://t.co/WMYx59lxq5

    Open source
  9. TE

    TechmemeArticle ·

    Apple says its Apple Support Community forum will close permanently on November 20 and starting today the site is read-only and no longer accepts new posts (Marcus Mendes/9to5Mac) Marcus Mendes / 9to5Mac : Apple says its Apple Support Community forum will close permanently on November 20 and starting today the site is read-only and no longer accepts new posts — Users visiting the Apple Support Community tonight were greeted with a message informing them that the platform will permanently shut down on November 20.

    Open source