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Apple confirms iCloud outage affecting Mail, Photos, and account sign-ins

Apple confirmed widespread iCloud service disruptions on November 10, affecting core features such as Mail, Calendar, Photos, and account sign-ins before restoring normal operations.

An illustration of the blue Apple iCloud logo centered on a blue gradient background.
Image: @MacRumors

Apple confirmed an outage across multiple iCloud services on November 10, leaving users dealing with service disruptions and authentication issues across their devices. According to reports from 9to5Mac and MacRumors, the disruptions affected key applications including iCloud Mail, Calendar, and Contacts.[4][5]

Outages began appearing on Apple's System Status page around 5:49 PM ET for Mail, Calendar, Contacts, iWork for iCloud, and Game Center, with Find My marked as slow or unavailable starting at 5:50 PM ET, according to tech commentary account AGTP. Apple subsequently updated its status dashboard to include Photos as well as iCloud Account & Sign In among the impacted services.[1][3]

The sign-in failure triggered recurring password prompts, unexpected logouts, and error notices reading 'Verification Failed' or 'Error connecting to Server.' These alerts sparked concern among some users that their Apple accounts had been compromised, though the issue stemmed from Apple's systems. Users also reported failed iCloud device transfers, while unstable sign-ins were reported on Xcode and App Store Connect.[1][2][3]

Outage monitor Downdetector logged a surge in user problem reports beginning around 6:03 PM ET, recording spikes for iCloud, Apple Support, Sign in with Apple, and Find My iPhone. Apple worked on restoration during the event, and its status page subsequently showed all services operating normally.[1][2][3]

Key facts

  • Apple confirmed iCloud service disruptions affecting some users starting around 5:49 PM ET on November 10.
  • Impacted services included iCloud Mail, Calendar, Contacts, iWork for iCloud, Game Center, Photos, and iCloud Account & Sign In, while Find My was listed as slow or unavailable.
  • Users experienced unexpected logouts, repeated password prompts, 'Verification Failed' errors, and failed iCloud device transfers.
  • Sign-in failures led some users to worry their accounts were hacked, but the failures were caused by the outage on Apple's end.
  • Downdetector registered a sharp increase in outage reports starting around 6:03 PM ET, covering iCloud, Apple Support, Sign in with Apple, and Find My iPhone.
  • Apple indicated it was working on restoration, and its system status page later reflected normal operations across all services.

Sources 路 5 sources

  1. CB

    Coin Bureau@coinbureauPost on X 路

    馃毃BREAKING: Apple confirms widespread outages across multiple iCloud services, including Mail, Photos and Find My Apple has confirmed iCloud service disruptions affecting users since around 5:49 PM ET, with outages impacting Mail, Calendar, Contacts, Photos, iWork and Game Center. Find My is also slow or unavailable for some users. Users have reported repeated password prompts, verification failures, unexpected logouts and failed device transfers, while Downdetector recorded a sharp spike in outage reports shortly after 6 PM ET. The disruptions have also affected Apple Account sign-ins, leaving some users concerned their accounts were compromised when the issue was on Apple鈥檚 end.

    Open source
  2. MN

    Mario Nawfal@MarioNawfalPost on X 路

    馃嚭馃嚫 Apple confirmed iCloud outages affecting some users starting around 5:49 PM ET yesterday The disruptions affected Mail, Calendar, Contacts, iWork, Game Center, Find My, Photos, and account sign-ins. Users reported repeated password prompts, verification errors, unexpected logouts, and failed device transfers. Downdetector also recorded a spike in reports shortly after 6 PM ET. The sign-in failures left some users fearing their accounts had been compromised when the problem was on Apple鈥檚 end. Source: AppleInsider / Writer: Lucas

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  3. AG

    AGTP@AGTPinsightsPost on X 路

    Apple's iCloud just went down for some users today, November 10. Here's what you need to know. Apple's System Status page confirmed outages starting around 5:49 PM ET. Affected services: iCloud Mail, Calendar, Contacts, iWork for iCloud and Game Center. Find My, from 5:50 PM ET, was listed as "slow or unavailable" for some users. Apple's wording is "some users." Later, Apple added two more services to the list: Photos, and iCloud Account & Sign In. That second one explains the most visible symptom. People were randomly prompted to re-enter their Apple Account password, then hit "Verification Failed - An unknown error occurred" or "Error connecting to Server." Some users thought their account had been hacked, but it was the outage. Downdetector showed user reports of iCloud problems starting at 6:03 PM EST. Other users reported being logged out repeatedly, devices showing account errors, and a new iPhone failing to complete its iCloud transfer. One developer said Xcode and App Store Connect sign-ins were also unstable. Apple said it is working on restoration. Key numbers: - 5:49 PM ET: Mail, Calendar, Contacts, iWork for iCloud and Game Center outages begin - 5:50 PM ET: Find My issue begins - 6:03 PM EST: Downdetector reports begin - 2 services added later: Photos, iCloud Account & Sign In The outage was still ongoing when these reports were posted, and Apple's status page has since shown all services operating normally.

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  4. MC

    MacRumors.com@MacRumorsPost on X 路

    iCloud Mail, Calendar, Contacts and More Experiencing Outage https://t.co/8p0Mu2B6tI https://t.co/y5aYJaqxfE

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  5. 9T

    9to5Mac@9to5macPost on X 路

    Apple confirms ongoing outage affecting iCloud and more https://t.co/pf9NtGKmiF by @ChanceHMiller

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